Support

Shmuel ha-Navi 40

Email [email protected] and we will get back to you.

It says my number is not on the list

Sign-in only works with a number on the yeshiva roster. Try your other number — many have both a US and an Israeli one. If neither works, contact the office to have your number added.

It will not send a code to my Israeli number

That is deliberate. Codes go to US numbers only. If you have a US number on file the app will offer it; if you have none, the office has to add one.

The code never arrived

Wait a minute, check your blocked or filtered messages, then ask for another. Codes expire after ten minutes and you can request three every ten minutes.

A hall or a date is wrong

Tell us and we will fix it. Details come from the announcements that went out to the community and sometimes those contain mistakes or change later.

I am not getting notifications

Check Settings in the app — you may have that simcha type switched off, or the "only the people I picked" option turned on with a short list. Then check that notifications are allowed for the app in your phone's own settings.